Internet Connection Check

(Note: Make sure that you have connected the power and all the necessary cables to the modem/router and computers)

Check 5.1 Enter username and password provided by your ISP on the Login Setting Page. Enter the correct VPI/VCI values. Select the correct Encapsulation and Protocol. (You can check with your ISP) Click Connect. Can connect and surf the web? Yes | No
 

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Check 5.2 Check your username and password again. Check with your ISP. Can connect and surf the web? Yes | No
 

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Check 5.3 Modem/Router maybe faulty, please contact Modem/Router manufacturer.
 

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Check 5.4 Your modem/router is working fine. Happy surfing.
 

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