Norton AntiVirus 2005 for Windows 98/ME Copyright © 2005 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. The Licensed Software and Documentation are deemed to be “commercial computer software” and “commercial computer software documentation” as defined in FAR Sections 12.212 and DFARS Section 227.7202. Installation Notes Read Me: August 2005 PLEASE READ THIS DOCUMENT CAREFULLY; it contains important installation information about Norton AntiVirus. Topics include: - System Requirements - Supported Email/IM Clients - ZoneAlarm compatibility issue - MSN/Windows Messenger - Yahoo! Instant Messenger - How to save a MSI log file to troubleshoot install and uninstall issues - Supported Ports for Norton AntiVirus's email protection - Creating new user profiles after installing Norton AntiVirus on Windows 98/98SE - Updating Windows 98/ME video drivers for Auto-Protect - Multicast not working with Internet Worm Protection - ICU License - ICU 1.8.1 and later -------------------------------------------------------- System Requirements -------------------------------------------------------- Listed below are the minimum system requirements needed for installing Norton AntiVirus 2005. We only support Intel and AMD processors. Windows Millennium 150Mhz or higher processor 64MB of RAM 90MB of hard disk space Windows 98 133MHz or higher processor 64MB of RAM 90MB of hard disk space -------------------------------------------------------- Supported Email/IM Clients -------------------------------------------------------- Norton AntiVirus supports most Email clients that use the POP3 Email protocol. Norton AntiVirus supports the following IM Clients: MSN Messenger 4.7, 6.0, 6.1, 6.2 AOL Instant Messenger 4.7+ Windows Messenger 4.6 Windows Messenger 5.0 Yahoo! Messenger 5.0+ -------------------------------------------------------- ZoneAlarm compatibility issue -------------------------------------------------------- You may encounter problems using Norton AntiVirus with ZoneAlarm installed on your system. We recommend updating your version of ZoneAlarm or uninstalling it when using Norton AntiVirus. -------------------------------------------------------- MSN/Windows Messenger -------------------------------------------------------- There is a known issue when user tries to exit MSN Messenger via the taskbar. A message alert will prompt: "There are other applications currently using features provided by Windows Messenger. You must close these other applications before you can exit Windows Messenger. These applications may include Outlook, Outlook Express, MSN Explorer, and Internet Explorer" You may resolve this permanently by disabling Windows Messenger protection. To do so: 1. Double-click the Norton AntiVirus 2005 icon on the desktop 2. Click on Options 3. Click on Instant Messenger on the left side 4. Remove the check mark for "Windows Messenger (recommended)" 5. Click OK However, instead of exiting Window Messenger, we suggest you sign off of Windows Messenger. To do so: 1. Right-click the MSN tray icon 2. Click Sign Out Or 1. Launch MSN Messenger 2. Click on File 3. Click "Sign Out" -------------------------------------------------------- Yahoo! Instant Messenger -------------------------------------------------------- There is a know issue where files may not be scanned if Yahoo! Instant Messenger has been newly installed. We recommend a reboot after installing any version of Yahoo! Instant Messenger to ensure all traffic is being scanned. -------------------------------------------------------- How to save a MSI log file to troubleshoot install and uninstall issues -------------------------------------------------------- If Norton AntiVirus fails to install, we recommend saving the Norton AntiVirus 2005 (Date/Time).LOG file that is generated by default during your installation of Norton AntiVirus. This will help the Symantec Support Team to resolve your issue faster. After uninstalling Norton AntiVirus, there should be two Norton AntiVirus 2005.log files. The install log should show an earlier date, time and smaller KB size. The uninstall log should show a later date, time and bigger KB size. To locate this log file: 1. Click on "Start > Run." 2. Type the following command "%temp%". 3. This should automatically launch the Windows temporary directory. 4. Find a file called "Norton AntiVirus 2005(Date/Time).log." -------------------------------------------------------- Supported Ports for Norton AntiVirus's email protection -------------------------------------------------------- Norton AntiVirus only supports email scanning on the default ports of 110 (POP3) & 25 (SMTP). Currently, we do not provide Email protection for any other ports. -------------------------------------------------------- Creating new user profiles after installing Norton AntiVirus on Windows 98 -------------------------------------------------------- Creating a new user account(s) after installing Norton AntiVirus may generate errors when accessing the following features: "Scan for Virus" and "Options." To correct this issue 1. Locate the Windows directory installed on your machine. (If you have not customized any settings, this should be located at C:\Windows.) 2. Browse to the following folder in your windows directory: C:\Windows\All Users\Application Data\Symantec 3. Copy the entire "Symantec" folder from "C:\Windows\All Users\Application Data\" to "C:\Windows\Profiles\All Users\Application Data\" -------------------------------------------------------- Updating Windows 98/ME video drivers for Auto-Protect -------------------------------------------------------- Some video drivers for Windows 98/Millennium may cause display corruption or an apparent system lock up when an Auto-Protect alert is generated. To correct the problem, upgrade to the latest version of the video driver. -------------------------------------------------------- Multicast not working with Internet Worm Protection -------------------------------------------------------- There is a known issue where Multicast traffic may be dropped because of a conflict with Internet Worm Protection. If you are experiencing this problem, you must create a rule for the application generating the traffic. To do so: 1. Open options for Norton AntiVirus 2. Select "Internet Worm Protection" on the left hand side of the options dialogue 3. Within "Internet Worm Protection" click on the "Program Control" button 4. Click the "Add" button 5. Browse to your application file (usually a .exe file) 6. Select the file, and choose open 7. Choose "Manually configure Internet Access" on the "Program Control" dialogue, click "OK" 8. Choose "Permit," click "Next" 9. Choose "Any Computer," click "Next" 10. Choose "UDP," click "Next" 3 Times 11. Click "Finish" -------------------------------------------------------- ICU License - ICU 1.8.1 and later -------------------------------------------------------- Portions of this software redistributed with permission. COPYRIGHT AND PERMISSION NOTICE Copyright (c) 1995-2003 International Business Machines Corporation and others All rights reserved. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, provided that the above copyright notice(s) and this permission notice appear in all copies of the Software and that both the above copyright notice(s) and this permission notice appear in supporting documentation. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR HOLDERS INCLUDED IN THIS NOTICE BE LIABLE FOR ANY CLAIM, OR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTINGFROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without prior written authorization of the copyright holder.